Our Own ReBuilder™ Guarantee

We will pay you $150 if the Rebuilder doesn't provide you relief!

If you are convinced that your symptoms (pain, tingling, numbness, shooting pains, sleeplessness, balance, strength, muscle tone, mood, etc..) have not lessened, even slightly, after using the Rebuilder as per instructions for 30 days, call us.  If we cannot resolve the issue, you may return your Rebuilder, and we will send you a return rebate of $150 for Model 2407, or $100 for Model 300!  Within 5 business days of the receipt of the ReBuilder, your return rebate will be applied to your credit card, or a check mailed, depending on your original purchasing method. We will even pay the shipping from you to us.

To qualify for the $150 return rebate, the Rebuilder unit must in working condition, with no outward damage. (scratches, marker, cracks, etc…)

Before returning the ReBuilder, please feel free to contact our Customer Service staff @ 304-725-2202 to see if we can make any suggestions that might help you gain the benefit you are seeking with the ReBuilder, and determine if perhaps your ReBuilder is simply not functioning properly and qualifies for a replacement or repair at our expense.

Things to Remember:

If you are taking prescription pain meds, it may take longer to see results because pain meds work by numbing nerve function.  If you are diabetic and your blood sugar fluctuates, then it may take longer than other cases.  30 days is normally long enough to notice SOME changes in sensation and mood.

Your symptoms may increase temporarily as nerve function returns, similar to the experience of a limb waking up after it fell asleep due to sitting on it.  Don't quit. You want to continue using the Rebuilder to “push past” this temporary condition.  See instructions for more on this.

You may experience temporary muscle soreness if you are using too high an intensity setting, using it more than once per day, or for periods longer than 30 minutes.  This is like what happens if you overwork your muscles exercising, in yard work, or extended walking.  A 2 or 3 day absence of use will allow the muscles to recover and you can then use your ReBuilder again after adjusting to your personal experience.

The products are working if any of the following occur:

• There is a stabilization or slowing down of the progression of your symptoms. Neuropathy is a progressive disease.
• Some or all of your symptoms, such as pain, tingling, numbness, shooting pains have decreased, even slightly.
• Sleeping has been improved.
• Gait or strength has improved.
• You are able to use less pain meds.
• You can walk further comfortably.
• You generally just feel better.

Manufacturer's Warranty:

The ReBuilder carries an unconditional FIVE (5) year warranty against workmanship.  If you have a problem, you can return it and it will be repaired or replaced at our option, and return it to you.  We will pay the return shipping charge.  ReBuilders built in 1988 are still working perfectly today.  Each case after 5 years will be considered on an individual basis.  For example, one patient's dog ate through the wires and another patient set it on his car roof and drove off.  We replaced both for free.  85% of our sales are referrals so we want you to keep your ReBuilder running so you can share your success stories with others.